When a team supporting someone does not follow an agreed plan it can be frustrating, confusing and at times worrying. This can happen whether you are working in adult supported living, residential services, a school setting or in children’s residential services. It’s easy for both the person who is responsible for getting plans into place…
I want to share the feedback that we recently received in connection with an overall “outstanding” CQC rating for a service within an organisation we work with. It really illustrates that when you implement PBS practices across an organisation rather than just as an add on or a job title, it can really impact on…
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